1. INFORMATION REGARDING THE PARTIES
1.1. INFORMATION ABOUT THE SERVICE PROVIDER
Name: Myth Artificial Intelligence and Textile Joint Stock Company (“Service Provider” or “Provider”)
(CRS No: 0627117225700001)
Address: Reşitpaşa Mahallesi Katar Cad. ITU Ari 1 Technopark Building Apt. No: 2/5/19 Sarıyer/Istanbul
Phone: [●]
E-mail: [●]
Complaint Line: [●]
1.2. INFORMATION ABOUT THE CONSUMER
Name / Title: [●] (“Consumer” or “Service Recipient”)
Address: [●]
Phone: [●]
E-mail: [●]
2. SUBJECT OF THE AGREEMENT
2.1. The subject of this Distance Service Agreement (“Agreement”) is to inform the Consumer, pursuant to Law No. 6502 on the Protection of Consumers (“Law”) and the Regulation on Distance Contracts published in the Official Gazette No. 29188 dated 27 November 2014 (“Regulation”), regarding the purchase process, refund, and the exercise of the right of withdrawal for the service(s) (“Services”) whose scope and price are specified below.
2.2. This Agreement is recorded by the Provider, and the Consumer may access the relevant texts at any time via https://myth-ai.com/myth-ai/ (“Platform”) or via the attachments provided in the e-mail notification following the Service purchase. This Agreement will be retained by the Provider for a minimum of ten (10) years.
3. SERVICE INFORMATION SUBJECT TO THE AGREEMENT
3.1. The detailed scope of the Services is available on the Provider’s Platform, in the offer provided to the Consumer, and in the order summary form. The scope of the purchased Services and payment terms, as specified below, have been fully read, understood, and approved by the Consumer.
3.2. Services are provided online on a subscription and credit-based system with AI support. The Service Recipient may select one of the packages described below and use the credit balance to create, edit, and download designs.
3.3. Credit usage amounts differ depending on the type of transaction, and current information is published on the Platform by the Service Provider. The Services are provided exclusively via a proprietary AI model trained with the Provider’s datasets and do not contain open-source data.
3.4. The fees specified in Article 4 constitute the total service fee (“Service Fee”) for the performance of the Services. Advertised fees and promises remain valid until updated or modified. Time-limited fees remain valid until the end of the specified period.
4. SERVICE PACKAGES
4.1. The Services are offered via a subscription system. The Service Recipient may choose monthly or annual billing, with a 16.67% discount applied to annual subscriptions. All fees include VAT, and current prices are published on the Platform.
4.2. The following table sets out the Service packages, their scope, and benefits as offered on the Platform:
| Package Name | Subscription Term | Price (USD) | Number of Users | Credit Amount | 1 Credit Value (USD) | Core and Additional Features |
| Freelancer | Monthly / Yearly | 89 / 890 | 1 user | 110 credits | 0.81 | Use “Make Seamless” 10 times; free background removal (Remove BG) for 30 days; free image downloads |
| Freelancer Professional | Monthly / Yearly | 219 / 2,190 | 1 user | 340 credits | 0.64 | Use “Make Seamless” 30 times; free background removal; color variations; special mock-up removal; MYTH Academie access; 30-day usage period |
| Basic | Monthly / Yearly | 319 / 3,190 | Up to 3 users | 570 credits | 0.56 | Use “Make Seamless” 100 times; free background removal; 30-day usage; free image downloads |
| Professional | Monthly / Yearly | 519 / 5,190 | Up to 7 users | 980 credits | 0.53 | Unlimited use of “Make Seamless” and background removal; free color variations; special mock-up creation; MYTH Academie access; 30-day usage |
| Premium | Monthly / Yearly | 719 / 7,190 | Up to 15 users | 1,700 credits | 0.42 | Unlimited use of all features; color variations, mock-up designs, MYTH Academie access; priority customer support; 30-day usage |
4.3. Service Type, Fee, and Payment Method:
- Service Type: Use of the Services provided by the Service Provider as defined in this Agreement.
- Service Start Date: [●]
- Service Duration: [●]
- Service Description: [●]
- Service Fee (including VAT): [●]
- Service Fee Payment Plan and Method: [●]
- Invoice Address: [●]
5. PAYMENTS
5.1. The Consumer shall pay the Service Fee in full, either as a lump sum or in monthly installments, prior to commencement of the Services (“Payment”). Payment shall be made through the online payment system provided by the payment service provider designated by the Provider, via credit card (lump sum or installment), bank transfer/EFT to the Provider’s account, or in cash directly to the Provider.
5.2. If the Service Fee is not duly paid by the Consumer or if a payment is canceled in the records of payment providers or banks, the Provider may refrain from performing the Services.
5.3. Refunds for credit card payments will be made in a single transaction to the Consumer’s credit card.
5.4. The Service Fee is final, and the Provider shall not request additional payment unless there are changes to the Services. If new work is added or changes are made to materials or equipment, additional fees may apply.
5.5. If the performance of the Services becomes impossible for reasons outside the parties’ control, excluding the Provider’s fault, the Provider’s obligation ceases to the extent of impossibility. In such cases:
i) If performance has not commenced, the full Service Fee will be refunded;
ii) If performance has commenced, the portion corresponding to unperformed Services will be refunded.
5.6. The Consumer may use installment options provided by the bank issuing the Consumer’s credit card if available through the Platform. The Consumer acknowledges that if no bank is available, the Provider has no liability.
5.7. The Service Recipient warrants that the bank/credit card used is valid and consents to the collection of Service Fees from said card.
5.8. If the Service Fee is not paid for any reason after this Agreement is executed, the Provider is exempt from performing the Services until notified and paid by the Consumer.
5.9. The Consumer bears all legal risks associated with unauthorized or illegal use of a bank/credit card by third parties.
5.10. The payment provider is responsible for safeguarding and securely processing user data and transactions.
5.11. The invoice shall be delivered to the Consumer in the form of [●].
6. GENERAL PROVISIONS
6.1. This Agreement enters into force when electronically approved by the Service Recipient.
6.2. The Service Recipient acknowledges having fully read and understood the characteristics, Service Fee, and payment terms of the Services.
6.3. By confirming the pre-information electronically, the Service Recipient confirms receipt of all relevant information, including address, service characteristics, VAT-inclusive price, and payment terms.
6.4. The Service Recipient consents to the storage and sharing of credit/bank card information within the legally permitted limits with the Provider’s payment system.
6.5. If the Provider cannot perform the Services due to force majeure or extraordinary events, the Service Recipient may cancel the Service or postpone it until the obstruction ceases. Refunds will be processed to the Consumer’s card within [●] days.
6.6. The Service Recipient warrants that the credit/bank card provided during the Agreement term is valid and has sufficient funds to cover the Service Fee.
6.7. The parties acknowledge that the addresses specified in Article 1 constitute valid notice addresses, and all notifications sent to these addresses shall be deemed valid.
7. COMPLAINTS
The Consumer may submit complaints or requests regarding the purchased Services or independent matters via the Provider’s website or [●] e-mail address.
8. RIGHT OF WITHDRAWAL
8.1. The Consumer has the right to withdraw from the Agreement within 14 (fourteen) days from the conclusion date without providing reasons or paying any penalty, pursuant to the Regulation.
8.2. The right of withdrawal does not apply to services commenced with the Consumer’s consent or services performed instantly in an electronic environment.
8.3. To exercise the right of withdrawal, the Consumer must submit written notice to [●] e-mail address before the expiry of the withdrawal period. Proof of proper exercise of this right is the Consumer’s responsibility.
9. DEFAULT PROVISIONS
In case of defective performance, the Service Recipient may exercise one of the following options:
(i) Re-performance of the Service,
(ii) Price reduction proportionate to the defect,
(iii) Termination of the Agreement.
The Provider shall fulfill the Consumer’s chosen request. Costs arising from exercising these rights shall be borne by the Provider. The Service Recipient may also claim compensation under the Turkish Code of Obligations No. 6098. If re-performance imposes disproportionate difficulty, these rights may not be exercised.
Payments corresponding to price reduction or termination shall be refunded immediately. Re-performance shall be executed within a reasonable period, not exceeding thirty (30) business days.
10. FORCE MAJEURE
Events such as uprisings, embargoes, government interventions, rebellions, wars, mobilizations, strikes, lockouts, boycotts, labor disputes, cyberattacks, communication issues, infrastructure or internet failures, technical faults, maintenance or upgrades, power outages, fires, explosions, storms, floods, earthquakes, migrations, epidemics, or other natural disasters beyond the Provider’s control (“Force Majeure”) relieve the Provider from liability and do not constitute breach of contract.
11. VALIDITY PERIOD
This Agreement becomes valid and enforceable when electronically read and accepted by the Service Recipient. The Agreement shall only proceed to execution after electronic confirmation.
12. JURISDICTION
12.1. All notices of default or termination must be sent to the other party’s address specified in Article 1, either in writing or through the Platform with persistent data storage.
12.2. For consumers, disputes falling within the monetary limits under Article 68 of the Law shall be submitted to Consumer Arbitration Committees at the Consumer’s residence; for amounts exceeding such limits, competent Consumer Courts and Enforcement Offices at the Consumer’s residence shall have jurisdiction.
12.3. For traders, the Istanbul Central (Çağlayan) Courts and Enforcement Offices shall have jurisdiction.
This Agreement was executed and became effective on [●] by the Parties.
PARTIES:
Service Provider: [●]
Service Recipient: [●]
Date: [●]