- MYTH AI
- Legal
- Preliminary Information
Preliminary Information Form
What you are told before you buy a MYTH AI subscription online: the provider, the service, the price, payment and your right of withdrawal.
1. INFORMATION RELATING TO THE PARTIES
1.1.INFORMATION REGARDING THE SERVICE PROVIDER
Name: Myth Yapay Zeka ve Tekstil Anonim Şirketi ("Service Provider" or "Provider")
(CRS No.: 0627117225700001)
Address: Reşitpaşa Mahallesi Katar Cad. İTÜ Ari 1 Teknokent Binası Apt. No: 2 /5/19 Sarıyer/Istanbul
Telephone:
Email: info@myth-ai.com
Complaint Line:
1.2.INFORMATION REGARDING THE CONSUMER
Full Name / Title: [first name] [last name] ("Consumer" or "Service Recipient")
Address: [city] / [country]
Telephone: [phone]
Email: [e-mail]
2. SUBJECT MATTER OF THE AGREEMENT
2.1. The subject of this Pre-Contractual Information Form ("Form") is to provide the Consumer with information concerning the purchase, return, and exercise of the right of withdrawal for the service(s) ("Service(s)") specified below, in accordance with Law No. 6502 on the Protection of Consumers ("Law") and the Regulation on Distance Contracts published in the Official Gazette No. 29188 dated 27 November 2014 ("Regulation").
2.2. This Form and the distance sales agreement ("Agreement"), are recorded by the Provider. The Consumer may access the relevant texts at any time via the Platform at https://myth-ai.com/myth-ai/ ("Platform") or through the attachments provided in the email notification following the purchase. This Form and the Agreement shall be retained by the Provider for a minimum period of ten (10) years.
3. SERVICE INFORMATION SUBJECT TO THE AGREEMENT
3.1. Detailed information regarding the scope of the Service is available on the Provider's Platform, in the proposal delivered to the Consumer, and in the Order Summary Form. Information regarding the scope of the purchased Service and its payment terms is provided below and has been fully read, understood, and accepted by the Consumer.
3.2. Services are provided on the Platform in an online, AI-assisted format based on a subscription and credit system. The Service Recipient may select one of the packages described below to utilize their credit balance for creating, editing, and downloading designs.
3.3. Credit usage amounts vary depending on the type of transaction and are published on the Platform by the Provider. Services are provided through an AI model trained exclusively on the Provider's proprietary datasets and do not include open-source data.
3.4. The fees specified in Article 4 represent the total service fee ("Service Fee") for the performance of the Service. Published fees and promises remain valid until updated or changed. Time-bound fees are valid until the specified period ends.
4.1. Services are provided under a subscription system. The Service Recipient may choose between monthly or annual billing options. Annual subscriptions are subject to a 16.67% discount. All fees include VAT and the current prices are published on the Platform.
4.2. The following table illustrates the Service packages offered by the Provider via the Platform, along with their scope and benefits:
|
Package Name |
Subscription Period |
Price (USD) |
Number of Users |
Credit Amount |
Credit Value (USD) |
Core and Additional Features |
|
Freelancer |
Monthly / Yearly |
89 / 890 |
1 user |
110 credits |
0,81 |
10 uses of “Make Seamless” feature Free background removal (Remove BG) 30-day usage Free image downloads |
|
Freelancer Professional |
Monthly / Yearly |
219 / 2.190 |
1 user |
340 credits |
0,64 |
30 uses of “Make Seamless” Free background removal Colorways Custom mock-up removal MYTH Academie access 30-day usage |
|
Basic |
Monthly / Yearly |
319 / 3.190 |
Up to 3 users |
570 credits |
0,56 |
“100 uses of “Make Seamless" Free background removal 30-day usage Free image downloads |
|
Professional |
Monthly / Yearly |
519 / 5.190 |
Up to 7 users |
980 credits |
0,53 |
Unlimited use of “Make Seamless” and background removal Free color variations Custom mock-ups MYTH Academie access 30-day usage |
|
Premium |
Monthly / Yearly |
719 / 7.190 |
Up to 15 users |
1,700 credits |
0,42 |
Unlimited use of all features Color variations, mock-up designs, and MYTH Academie access Priority customer support 30-day usage |
4.3. Information on the Type, Fee, and Payment Method of the Service is as follows:
Type of Service: Utilization of the Services provided by the Provider as defined in this Agreement.
Service Start Date: [date of the order]
Service Duration: [billing period]
Service Description: [plan]
Service Fee (including VAT): [price]
Payment Plan and Method: Cash / Credit Card
Billing Address: [city] / [country]
5. PAYMENTS
5.1. The Consumer shall pay the Service Fee in full, either in a single installment or in monthly installments, in any case prior to the commencement of the Service ("Payment"). Payment shall be made via the online payment system provided by the Provider's designated payment service provider, either by credit card (single or installment), or via wire transfer / EFT to the Provider's bank account, or directly in cash to the Provider.
5.2. If the Service Fee is not duly paid by the Consumer for any reason, or if the payment is canceled in the records of the payment service providers or banks, the Provider may refrain from performing the Service.
5.3. Refunds for payments made by credit card shall be processed as a single refund to the Consumer's credit card.
5.4. The Service Fee is final and, provided there are no changes to the Service, no additional payment shall be requested from the Consumer. However, any new work added to the Service scope at the Consumer's request, or any change in the nature, quantity, or content of materials or equipment shall be subject to additional payment.
5.5. If the performance of the Service becomes impossible for any reason outside the control of the Parties, except for the fault of the Provider, the Provider's obligation to perform shall cease to the extent of such impossibility. In such case: (i) if the Service has not commenced, the full Service Fee paid by the Consumer shall be refunded; (ii) if the Service has commenced, the portion corresponding to the performed part shall be deducted from the Service Fee and the remaining amount refunded.
5.6. The Consumer may choose to pay in installments if the issuing bank of the credit card used has an installment agreement with the Platform. The Consumer shall be informed via the bank's interface during payment whether installment options are available. The Consumer acknowledges that if no such agreement exists, the Consumer cannot use installment payments, and the Provider shall bear no responsibility and no claim shall be made.
5.7. The Service Recipient represents and warrants that any bank/credit card provided for payment is valid and that the cardholder consents to the collection of fees via such card.
5.8. If the Service Fee is not paid for any reason after the Form is approved and the Agreement is concluded, or if the bank payment is canceled, the Provider may refrain from performing the Service until the Service Recipient pays the Service Fee and informs the Provider.
5.9. Any legal risk arising from the unauthorized use of a bank/credit card by a third party, or from differences between the Service Recipient and the cardholder or person receiving the Service, shall be borne by the Service Recipient. The Service Recipient acknowledges that they shall make no claim against the Provider in such cases.
5.10. The payment service provider is responsible for storing, securing, and safeguarding all user and transactional data.
5.11. Invoices shall be delivered to the Consumer in [e-mail] format.
6. GENERAL PROVISIONS
6.1. This Form and the Agreement shall enter into force upon electronic approval by the Service Recipient.
6.2. The Service Recipient acknowledges that they have read and fully understood the principal characteristics, Service Fee, and payment terms of the Services as indicated on the Platform and have provided electronic confirmation to benefit from the Service.
6.3. By electronically confirming the pre-contractual information, the Service Recipient confirms that they have obtained accurate and complete information regarding their address, key characteristics of the ordered Service, the Service price including VAT, and the payment terms prior to the execution of the distance sales contract.
6.4. The Service Recipient consents to the storage and sharing of credit/bank card information within the Provider's contracted payment system to the extent permitted by applicable law. The Provider shall not be liable for any disruption in the payment system.
6.5. In the event of force majeure or extraordinary circumstances preventing the performance of the Service, the Provider shall notify the Service Recipient. The Service Recipient may then either cancel the Service or postpone its performance until the resolution of the impediment. Refunds shall be processed within 14 days to the relevant bank if payment was made by credit card. The Consumer acknowledges that delays in reflecting the refund on their account are solely due to bank processing times, and the Provider shall not be responsible.
6.6. The Service Recipient warrants that the credit/bank card provided during the Agreement shall remain valid and have sufficient funds to cover the Service Fee; otherwise, the Provider may refrain from performing the Service.
6.7. The Service Recipient and Provider acknowledge that the addresses listed in Article 1 are the valid addresses for all notifications under this Form and Agreement.
7. COMPLAINTS
The Consumer may submit complaints or requests related to the purchased Service or unrelated matters through the Provider's website or to info@myth-ai.com email address.
8. RIGHT OF WITHDRAWAL
8.1. Pursuant to the Regulation, the withdrawal period commences on the date the Agreement is concluded. The Consumer may withdraw from the Agreement within fourteen (14) days ("Withdrawal Period") without providing a reason or incurring any penalty.
8.2. Notwithstanding the above, the right of withdrawal cannot be exercised for services commenced with the Consumer's consent or for services performed instantly electronically.
8.3. To exercise the right of withdrawal, the Consumer must notify the Provider in writing via info@myth-ai.com email address before the expiry of the Withdrawal Period. The burden of proof for proper exercise of the right lies with the Consumer.
9. FORCE MAJEURE
Events beyond the Provider's control, including but not limited to uprisings, embargoes, governmental actions, insurrections, war, mobilization, strikes, lockouts, labor disputes, cyberattacks, communication, infrastructure, and internet failures, technical malfunctions, system maintenance or upgrades, power outages, fire, explosion, storm, flood, earthquake, migration, epidemic, or other natural disasters, or other unforeseeable events not attributable to the Provider ("Force Majeure") shall relieve the Provider from liability for any delay or non-performance under this Agreement.
10. VALIDITY PERIOD
This Form becomes valid and effective once the Consumer has read and electronically accepted it. The Agreement shall only be concluded after the Consumer has read and accepted this Form.
11. JURISDICTION
For the enforcement of this Agreement, Consumer Arbitration Committees in the location where the Consumer purchased the Service and resides shall have jurisdiction within the monetary limits set by the Ministry of Customs and Trade and Article 68 of the Law. In cases exceeding these limits, the competent courts and enforcement offices of the Consumer's place of residence shall have jurisdiction. If the Service Recipient is a commercial entity, Istanbul Central (Çağlayan) Courts and enforcement offices shall have jurisdiction.
The Consumer declares and acknowledges that they have read and understood the scope of the Service, the Service Fee (including taxes), the payment method, and the conditions for exercising the right of withdrawal, and has electronically confirmed their acceptance of all terms in this Form.